If the return is due to supplier error (e.g. defective/damaged item, wrong product delivered, etc), the supplier will shoulder the return shipping fee. However, if the return is due to customer issue (e.g. wrong item ordered, customer remorse, etc), the customer is responsible for return postage.
100-DAY NO HASSLE RETURNS. If you are not satisfied with your purchase, please return it for an exchange or refund. Free shipping on exchanges. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
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